Managed Support
Expert support for Cloud7 products
Proactive Platform Support
Let our experts manage your Cloud7 deployment.
Our managed support team provides 24/7 monitoring, rapid response, and ongoing optimization for your Cloud7 Storage, Servers, and Backup deployments. Focus on your business while we ensure reliability.Includes priority support, performance reviews, and strategic guidance.
Key Features
What makes our Managed Support stand out
24/7 Monitoring
Constant oversight of storage and server health.
Priority Response
Fast resolution for any issues.
Update Management
Safe deployment of new features and patches.
Backup Validation
Regular testing of recovery procedures.
Performance Reviews
Monthly optimization recommendations.
Detailed Reporting
Insights into usage, costs, and health.
Benefits
Why choose our Managed Support
- Guaranteed high availability
- Reduced operational burden
- Access to deep expertise
- Faster issue resolution
- Predictable support costs
- Proactive optimization
Our Process
How we deliver Managed Support
1
Onboard
Document and baseline your environment
2
Monitor
Implement comprehensive monitoring
3
Support
24/7 management and response
4
Improve
Regular reviews and enhancements